
R DIGITAL MEDIA AND RESEARCH
Way Forward >
RDMR is fully remotely operated company and compliant to SDG Goals supporting in energy saving, paper less and low carbon foot prints.

CONFERENCES
Dedication. Expertise. Passion.
RDMR curates high-impact conferences and networking platforms designed specifically for business leaders, consultants, and coaches who are shaping the future of work, leadership, and entrepreneurship. These events go beyond inspiration—they’re built for connection, collaboration, and growth. Featuring keynote talks, live panels, expert workshops, and strategic networking opportunities, our conferences create the perfect space to exchange ideas, showcase solutions, and build meaningful alliances. Whether you’re launching a brand, scaling your services, or expanding your influence, RDMR events help you stay ahead of trends and at the center of opportunity.
Global Indian


Thousands are Trained
RDMR is a leading provider of training and development services for the contact center industry. We have been providing training to agents and contact center businesses for over a decade, and we have trained thousands agents and contact center businesses on multiple projects and processes.
​
We offer a wide range of training programs, including:
-
Soft skills training: This includes training on topics such as communication, customer service, and teamwork.
-
Technical skills training: This includes training on topics such as computer skills, CRM systems, and call center software.
-
Leadership training: This includes training on topics such as management, motivation, and decision-making.
-
Project management training: This includes training on topics such as planning, scheduling, and budgeting.
-
Process improvement training: This includes training on topics such as identifying and eliminating waste, streamlining processes, and improving quality.
​
We also offer customized training programs to meet the specific needs of our clients. Our training programs are designed to help agents and contact center businesses improve their productivity, quality, customer satisfaction, and employee engagement.
RDMR Guide.
Training and coaching as a service (TaaS) is a model in which companies outsource their training and coaching needs to a third-party provider. This can be a cost-effective and efficient way to ensure that employees have the skills and knowledge they need to be successful.
​
There are many benefits to using TaaS. First, it can help companies to save money on training costs. By outsourcing training, companies can avoid the cost of hiring and training internal trainers, as well as the cost of developing and delivering training materials.
​
Second, TaaS can help companies to improve the quality of their training. Third-party providers have access to a wide range of experts and resources, which can help them to develop and deliver high-quality training programs.
​
Third, TaaS can help companies to improve the efficiency of their training. Third-party providers can often deliver training more quickly and easily than internal trainers, and they can also provide support for employees who need help with the training material.
​
Overall, TaaS is a valuable tool that can help companies to improve the skills and knowledge of their employees. If you are looking for a cost-effective and efficient way to provide training to your employees, TaaS is a great option to consider.
Here are some additional benefits of using TaaS:
-
Access to a wider range of training resources
-
More flexibility and customization
-
Reduced risk of legal liability
-
Improved employee engagement and satisfaction